Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: November 2, 2025

1. Introduction

This Privacy Policy describes how e.rich ("we," "our," or "us") collects, uses, and shares information about you when you use our biolink platform and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our Service.

Information You Provide:

  • Account information (username, email address, password)
  • Profile information (display name, bio, profile picture)
  • Content you create (links, social media profiles, custom themes)
  • Payment information (for premium subscriptions)
  • Communications with us (support requests, feedback)

Information We Collect Automatically:

  • Usage data (pages visited, features used, time spent)
  • Device information (IP address, browser type, operating system)
  • Analytics data (click-through rates, link performance)
  • Cookies and similar tracking technologies
3. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage and trends
  • Detect, investigate, and prevent security incidents
  • Comply with legal obligations
4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • With service providers who assist us in operating our Service
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • In connection with a business transfer or merger
  • When information is aggregated and anonymized
5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

We use industry-standard encryption for data transmission and storage, regular security audits, and access controls to protect your information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze how you use our Service
  • Provide personalized content and features
  • Improve our Service performance

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Service.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain uses of your information
  • Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete your personal information, though some information may be retained for legal compliance or legitimate business purposes.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

We ensure that such transfers are made in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@e.rich
Website: e.rich/help

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